Returns

Returns & Exchanges

We want you to be completely satisfied with your purchase. Please review our return and exchange policy below.

Returns

We accept returns of items purchased from Flowing Gems.

Exchanges

We accept exchanges of items purchased from Flowing Gems.

Timeframe

Buyers must contact us and ship the item back within 14 days of delivery.

Conditions of Return

  • Buyer can return or exchange this item
  • Buyer must return item within 14 days of delivery
  • Buyer is responsible for return shipping costs
  • Buyer is responsible for loss in value (as agreed upon with seller) if an item isn't returned in original condition

How to Initiate a Return or Exchange

To start a return or exchange, please contact us within 14 days of receiving your order. We'll provide you with instructions on how to proceed.